Last updated: August 31, 2026
This Refund Policy applies to all purchases made through Forested (“we”, “us”, or “our”). By making a purchase, you agree to this policy.
No Refunds
All sales are final. No refunds will be issued once an AI system has been purchased or sessions have commenced.
Due to the digital and consultative nature of our services, we are unable to offer refunds after purchase. Each system includes clearly described deliverables on its product page, and we encourage you to review these thoroughly before purchasing.
Session Rescheduling
If you are unable to attend a scheduled session, please notify us at least 24 hours in advance to reschedule. Failure to attend a session without prior notice will be considered a completed session and will not be eligible for rescheduling or refund.
Session Expiry
All sessions included in a system purchase must be completed within 30 days from the date of purchase. Unused sessions after this period will expire and will not be refunded or extended unless agreed upon in writing.
Payment Processing
Payments are processed securely via our third-party payment processor. All payment disputes, if any, should be directed to us at success@forested.ai before initiating a chargeback with your payment provider.
Exceptions
In exceptional circumstances (such as a technical error resulting in duplicate charges), please contact us within 7 days of purchase with details and proof. We will review the case and respond within 5 business days.
Contact Us
For any questions regarding this Refund Policy, please contact us at success@forested.ai.
Also see our Terms of Use and Privacy Policy for additional information.